FAQ

  • General

    • How do I know if I have a plumbing leak in my house?

      Look out for signs such as damp or discolored walls, ceilings, or floors, an unexplained increase in water bills, and the sound of running water when no fixtures are in use.

    • What are some common signs of a clogged drain that I should look out for?

      Slow drainage, gurgling sounds coming from drains, water pooling around drains, and foul odors emanating from sinks or drains are common signs of a clogged drain.

    • How often should I schedule routine plumbing maintenance for my home?

      It is recommended to schedule routine plumbing maintenance at least once a year to prevent potential issues and keep your plumbing system in top condition.

    • What should I do if I have a burst pipe in my house?

      Shut off the main water supply immediately to prevent further damage, contact a plumber right away, and if safe to do so, try to catch the leaking water in buckets or containers.

    • Can you explain the difference between a tankless water heater and a traditional water heater?

      A tankless water heater heats water on demand, providing hot water instantly, while a traditional water heater stores and heats a specific amount of water in a tank.

    • Do you offer emergency plumbing services?

      Yes, we offer 24/7 emergency plumbing services to address urgent issues such as burst pipes, major leaks, and sewer line backups.

    • How can I prevent my pipes from freezing during the winter months?

      To prevent frozen pipes, insulate exposed pipes, keep cabinets under sinks open to allow warm air circulation, and let faucets drip during extremely cold temperatures.

    • What should I do if I smell a gas leak in my house?

      Evacuate the premises immediately, do not use any electrical devices or open flames, and call your gas company and a plumber to address the issue.

    • How long does it typically take to install a new garbage disposal?

      The installation of a new garbage disposal usually takes around 2 to 4 hours, depending on the complexity of the installation and any additional plumbing modifications required.

    • What type of plumbing issues are not covered by most homeowners' insurance policies?

      Most homeowners' insurance policies do not cover plumbing issues resulting from lack of maintenance, gradual leaks, or pre-existing conditions. It's important to review your policy for specific coverage details.